Submit a ticket
Welcome
Login

I'm getting a "Sorry, this page isn't available" error on Instagram

You may occasionally receive the following message when clicking on your Linktree URL from within your Instagram profile:

This message is from Instagram itself so Linktree has no control over when or why it happens. 

Presumably, it is put in place by Instagram to check the links in your bio and make sure they’re not a security risk, as well as preventing you from fabricating your Instagram stats by clicking your own link in your bio. Don't worry, there's nothing wrong with your Linktree. It is randomized and can happen to anyone - including non-Linktree users. 

If this is preventing you from checking if your Linktree is working, you can try the suggestions below: 

  1. Open your Instagram profile in your internet browser (please make sure you're not logged in to Instagram in the app or web browser). You'll be able to see your profile from the point of view of other Instagrammers, and when you click on your Linktree link, it will open as normal.
  2. Ask a friend to go to your profile to check your link is working.
  3. Send a message to our support team ask us to check it for you! Be sure to send us your Instagram username or a link to your Instagram profile so we can check it for you. 

If you are still receiving this issue, you can try contacting Instagram directly via this form

If you have any questions, please contact our customer support team via this form, or emailing support@linktr.ee.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.